
We will do our best to deal with your problem as soon as possible. Just fill in the ticket with your questions at our Support Center and send it to us. Isn't that easy? Just pick up your i12 TWS and try it!įor Gearbest customers: If you've purchased i12 TWS from us and still have problem after using the firmware, please do not hesitate to get in touch with us. When the headset is low in power, the power symbol is displayed in red, prompting the user to charge the headset.When the i12 TWS is connected to the mobile phone device, the current power of the headset can be displayed in real time on the upper right corner of the phone. Older Tile models with a 1-year non-replaceable battery are eligible for reTile, which allows you to replace or upgrade your Tile at a discounted rate.Specifically, tap the Device Health tile. This will take you to the Devices page, which is where you’re supposed to select the device whose battery you want to check. In the main menu, go tap on the Devices option to select it. The power of the i12 TWS can be judged not only by the LED lights flickering on the headphones themselves, but also by the mobile phone. First, from the app’s main page or dashboard, you should select the top left icon or menu lines. ( Click here to get the charging method) Check the battery state by your phone When the i12 TWS headset is in use, if the headphone indicator light is red instead of the blue light, it indicates that the battery is low and the headset needs to be charged.When the i12 TWS headset is in normal use, the LED of the headset is flashing blue.


I12 TWS can listen to music for about 4-5 hours or 10 days standby time at a time after being fully charged (1h can get fully charge), but when you don't know how long you've been using it, how do you know if i12 TWS needs to be recharged?
